Marketing Apprentice – Taunton

Job Description

This is a fantastic opportunity to work for an organisation driven by purpose, not profits. Lendology is a Community Interest Company, B Corp lender and holds the Silver Social Enterprise Mark and they are designed to provide a social benefit. They provide funding to help homeowners feel safe, warm and secure and are looking for an enthusiastic and creative marketing apprentice to help them achieve their mission. With exciting career progression beyond the apprenticeship, this is your chance to start a rewarding career and follow your passion!

Responsibilities

Supporting the communications team, you’ll be indulging your love of creativity and attention to detail. Supported by a dynamic and expert team, you will learn:

  • Develop and schedule engaging content for a range of social media platforms and paper-based communications, including posts related to awareness days, Lendology success stories and team member successes for both B2C and B2B audiences
  • Ensure all content is clear, fair and not misleading and aligned with their Communications Policy and FCA Requirements, following their internal approval process
  • Using analytical tools, assess the success of campaigns and modify them accordingly
  • Create and distribute monthly mailouts to existing and new customers and partners utilising Mailchimp
  • With the support of team members, develop the contacts database to ensure contact details for partners are accurate and utilised­
  • Monitor customer feedback, publish and share on social media and with partners
  • Contact customers to create case studies, both verbally and via video
  • Collaborate with our Creative and Website Partners to optimise website SEO, digital presence, and print materials. Take initiative in general SEO tasks such as keyword research, content optimisation, and staying updated on SEO trends to enhance online visibility independently
  • Maintain the Lendology website using WordPress
  • Attend events to network and promote Lendology, fostering new customer and partner relationships.
  • Strengthen communication relationships with Lendology’s existing council partners to enhance collaboration and streamline information exchange
  • Support the Operations Director and Communications Manager as required
  • Attend and contribute to regular team meetings to review communications activities, campaign planning and budgets

If you have good IT skills, love all things creative and would like to get stuck in managing social media and learn the nuts and bolts of digital marketing, you will thrive in this role! Experience in working with not-for-profit organisations would be a benefit, but not essential.

Personal Qualities

  • Strong attention to detail and ability to follow a campaign from inception, design, circulation and analysis
  • Positive, ‘can do’ approach to both tasks and self-development
  • Team player
  • Self-motivated
  • Competent IT skills
  • Experience of designing communications
  • Willingness to work as a team
  • Ambition and passion for customer service excellence

Multi Channel Marketer Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

  • Brand management
  • Content creation, SEO and utilising AI
  • Online and offline marketing, including Google Ads certification

You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider, and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.

The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:

  • Principles of Marketing
  • Social media
  • Brand management
  • Creating content
  • Evaluating and reviewing campaigns
  • Paid media (PPC) and much more

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Progression

Lendology place their people at the heart of everything they do. They have a fantastic track record for developing staff and love seeing people progress through the organisation. You’ll have  the opportunity to gain experience across the organisation to support you in your role and develop your key skills. Rest assured, you’ll be well looked after by this supportive employer and can look forward to a rewarding career in marketing for the right candidate.

Culture & Benefits

Lendology is a not-for-profit organisation who exist to provide a social benefit. Working in partnership with local authorities, they provide finance to homeowners who may experience difficulty borrowing from traditional lender. Their values are making a difference, supportive, respectful, dynamic and expert and this is truly reflected in the culture embedded in the team. Working with a fun, friendly bunch of people, you can look forward to being part of a close knit team who all work together for a great common purpose, with a great sense of humour!